Blog Archives

Best in Class Finance Functions For Police Forces


Police funding has risen by £4.8 billion and 77 per cent (39 per cent in real terms) since 1997. However the days where forces have enjoyed such levels of funding are over.

Chief Constables and senior management recognize that the annual cycle of looking for efficiencies year-on-year is not sustainable, and will not address the cash shortfall in years to come.
Facing slower funding growth and real cash deficits in their budgets, the Police Service must adopt innovative strategies which generate the productivity and efficiency gains needed to deliver high quality policing to the public.

The step-change in performance required to meet this challenge will only be achieved if the police service fully embraces effective resource management and makes efficient and productive use of its technology, partnerships and people.

The finance function has an essential role to play in addressing these challenges and supporting Forces’ objectives economically and efficiently.


Police Forces tend to nurture a divisional and departmental culture rather than a corporate one, with individual procurement activities that do not exploit economies of scale. This is in part the result of over a decade of devolving functions from the center to the.divisions.

In order to reduce costs, improve efficiency and mitigate against the threat of “top down” mandatory, centrally-driven initiatives, Police Forces need to set up a corporate back office and induce behavioral change. This change must involve compliance with a corporate culture rather than a series of silos running through the organization.

Developing a Best in Class Finance Function

Traditionally finance functions within Police Forces have focused on transactional processing with only limited support for management information and business decision support. With a renewed focus on efficiencies, there is now a pressing need for finance departments to transform in order to add greater value to the force but with minimal costs.

1) Aligning to Force Strategy

As Police Forces need finance to function, it is imperative that finance and operations are closely aligned. This collaboration can be very powerful and help deliver significant improvements to a Force, but in order to achieve this model, there are many barriers to overcome. Finance Directors must look at whether their Force is ready for this collaboration, but more importantly, they must consider whether the Force itself can survive without it.

Finance requires a clear vision that centers around its role as a balanced business partner. However to achieve this vision a huge effort is required from the bottom up to understand the significant complexity in underlying systems and processes and to devise a way forward that can work for that particular organization.

The success of any change management program is dependent on its execution. Change is difficult and costly to execute correctly, and often, Police Forces lack the relevant experience to achieve such change. Although finance directors are required to hold appropriate professional qualifications (as opposed to being former police officers as was the case a few years ago) many have progressed within the Public Sector with limited opportunities for learning from and interaction with best in class methodologies. In addition cultural issues around self-preservation can present barriers to change.

Whilst it is relatively easy to get the message of finance transformation across, securing commitment to embark on bold change can be tough. Business cases often lack the quality required to drive through change and even where they are of exceptional quality senior police officers often lack the commercial awareness to trust them.

2) Supporting Force Decisions

Many Finance Directors are keen to develop their finance functions. The challenge they face is convincing the rest of the Force that the finance function can add value – by devoting more time and effort to financial analysis and providing senior management with the tools to understand the financial implications of major strategic decisions.

Maintaining Financial Controls and Managing Risk

Sarbanes Oxley, International Financial Reporting Standards (IFRS), Basel II and Individual Capital Assessments (ICA) have all put financial controls and reporting under the spotlight in the private sector. This in turn is increasing the spotlight on financial controls in the public sector.

A ‘Best in Class’ Police Force finance function will not just have the minimum controls to meet the regulatory requirements but will evaluate how the legislation and regulations that the finance function are required to comply with, can be leveraged to provide value to the organization. Providing strategic information that will enable the force to meet its objectives is a key task for a leading finance function.

3) Value to the Force

The drive for development over the last decade or so, has moved decision making to the Divisions and has led to an increase in costs in the finance function. Through utilizing a number of initiatives in a program of transformation, a Force can leverage up to 40% of savings on the cost of finance together with improving the responsiveness of finance teams and the quality of financial information. These initiatives include:


By centralizing the finance function, a Police Force can create centers of excellence where industry best practice can be developed and shared. This will not only re-empower the department, creating greater independence and objectivity in assessing projects and performance, but also lead to more consistent management information and a higher degree of control. A Police Force can also develop a business partner group to act as strategic liaisons to departments and divisions. The business partners would, for example, advise on how the departmental and divisional commanders can meet the budget in future months instead of merely advising that the budget has been missed for the previous month.

With the mundane number crunching being performed in a shared service center, finance professionals will find they now have time to act as business partners to divisions and departments and focus on the strategic issues.

The cultural impact on the departments and divisional commanders should not be underestimated. Commanders will be concerned that:

o Their budgets will be centralized
o Workloads would increase
o There will be limited access to finance individuals
o There will not be on site support

However, if the centralized shared service center is designed appropriately none of the above should apply. In fact from centralization under a best practice model, leaders should accrue the following benefits:

o Strategic advice provided by business partners
o Increased flexibility
o Improved management information
o Faster transactions
o Reduced number of unresolved queries
o Greater clarity on service and cost of provision
o Forum for finance to be strategically aligned to the needs of the Force

A Force that moves from a de-centralized to a centralized system should try and ensure that the finance function does not lose touch with the Chief Constable and Divisional Commanders. Forces need to have a robust business case for finance transformation combined with a governance structure that spans operational, tactical and strategic requirements. There is a risk that potential benefits of implementing such a change may not be realized if the program is not carefully managed. Investment is needed to create a successful centralized finance function. Typically the future potential benefits of greater visibility and control, consistent processes, standardized management information, economies of scale, long-term cost savings and an empowered group of proud finance professionals, should outweigh those initial costs.

To reduce the commercial, operational and capability risks, the finance functions can be completely outsourced or partially outsourced to third parties. This will provide guaranteed cost benefits and may provide the opportunity to leverage relationships with vendors that provide best practice processes.

Process Efficiencies

Typically for Police Forces the focus on development has developed a silo based culture with disparate processes. As a result significant opportunities exist for standardization and simplification of processes which provide scalability, reduce manual effort and deliver business benefit. From simply rationalizing processes, a force can typically accrue a 40% reduction in the number of processes. An example of this is the use of electronic bank statements instead of using the manual bank statement for bank reconciliation and accounts receivable processes. This would save considerable effort that is involved in analyzing the data, moving the data onto different spreadsheet and inputting the data into the financial systems.

Organizations that possess a silo operating model tend to have significant inefficiencies and duplication in their processes, for example in HR and Payroll. This is largely due to the teams involved meeting their own goals but not aligning to the corporate objectives of an organization. Police Forces have a number of independent teams that are reliant on one another for data with finance in departments, divisions and headquarters sending and receiving information from each other as well as from the rest of the Force. The silo model leads to ineffective data being received by the teams that then have to carry out additional work to obtain the information required.

Whilst the argument for development has been well made in the context of moving decision making closer to operational service delivery, the added cost in terms of resources, duplication and misaligned processes has rarely featured in the debate. In the current financial climate these costs need to be recognized.


Within transactional processes, a leading finance function will set up targets for staff members on a daily basis. This target setting is an element of the metric based culture that leading finance functions develop. If the appropriate metrics of productivity and quality are applied and when these targets are challenging but not impossible, this is proven to result in improvements to productivity and quality.

A ‘Best in Class’ finance function in Police Forces will have a service focused culture, with the primary objectives of providing a high level of satisfaction for its customers (departments, divisions, employees & suppliers). A ‘Best in Class’ finance function will measure customer satisfaction on a timely basis through a metric based approach. This will be combined with a team wide focus on process improvement, with process owners, that will not necessarily be the team leads, owning force-wide improvement to each of the finance processes.

Organizational Improvements

Organizational structures within Police Forces are typically made up of supervisors leading teams of one to four team members. Through centralizing and consolidating the finance function, an opportunity exists to increase the span of control to best practice levels of 6 to 8 team members to one team lead / supervisor. By adjusting the organizational structure and increasing the span of control, Police Forces can accrue significant cashable benefit from a reduction in the number of team leads and team leads can accrue better management experience from managing larger teams.

Technology Enabled Improvements

There are a significant number of technology improvements that a Police Force could implement to help develop a ‘Best in Class’ finance function.

These include:

A) Scanning and workflow

Through adopting a scanning and workflow solution to replace manual processes, improved visibility, transparency and efficiencies can be reaped.

B) Call logging, tracking and workflow tool

Police Forces generally have a number of individuals responding to internal and supplier queries. These queries are neither logged nor tracked. The consequence of this is dual:

o Queries consume considerable effort within a particular finance team. There is a high risk of duplicated effort from the lack of logging of queries. For example, a query could be responded to for 30 minutes by person A in the finance team. Due to this query not being logged, if the individual that raised the query called up again and spoke to a different person then just for one additional question, this could take up to 20 minutes to ensure that the background was appropriately explained.

o Queries can have numerous interfaces with the business. An unresolved query can be responded against by up to four separate teams with considerable delay in providing a clear answer for the supplier.

The implementation of a call logging, tracking and workflow tool to document, measure and close internal and supplier queries combined with the set up of a central queries team, would significantly reduce the effort involved in responding to queries within the finance departments and divisions, as well as within the actual divisions and departments, and procurement.

C) Database solution

Throughout finance departments there are a significant number of spreadsheets utilized prior to input into the financial system. There is a tendency to transfer information manually from one spreadsheet to another to meet the needs of different teams.

Replacing the spreadsheets with a database solution would rationalize the number of inputs and lead to effort savings for the front line Police Officers as well as Police Staff.

D) Customize reports

In obtaining management information from the financial systems, police staff run a series of reports, import these into excel, use lookups to match the data and implement pivots to illustrate the data as required. There is significant manual effort that is involved in carrying out this work. Through customizing reports the outputs from the financial system can be set up to provide the data in the formats required through the click of a button. This would have the benefit of reduced effort and improved motivation for team members that previously carried out these mundane tasks.

In designing, procuring and implementing new technology enabling tools, a Police Force will face a number of challenges including investment approval; IT capacity; capability; and procurement.

These challenges can be mitigated through partnering with a third party service company with whom the investment can be shared, the skills can be provided and the procurement cycle can be minimized.


It is clear that cultural, process and technology change is required if police forces are to deliver both sustainable efficiencies and high quality services. In an environment where for the first time forces face real cash deficits and face having to reduce police officer and support staff numbers whilst maintaining current performance levels the current finance delivery models requires new thinking.

While there a number of barriers to be overcome in achieving a best in class finance function, it won’t be long before such a decision becomes mandatory. Those who are ahead of the curve will inevitably find themselves in a stronger position.



Nobody enjoys interviews, and the college appointment is no exclusion. Inexperienced substantial schoolers are required to enter a living room with a college admissions specialist and speck eloquently even though answering their particular questions. Take into account the obvious anxious feelings and the not able to know what they are going to request and you have quite a anxious youth.

My child was no distinct. She have her heart set on one very popular New The united kingdomt university as well as the interview might be defining think about their choice to say her. The girl had the main grades and also extracurriculars, however her KOMMET scores had been average and also below the university’s typical individual. So the lady scheduled job interview and we visited San Antonio to meet with all the admissions police officer. As you can imagine, this girl was a package deal of nervous feelings.

Long scenario short, the woman was available admission. Actually longer story, she turned them all the way down and chose a smaller Innovative England university that supplied better financing and better suited their interests. Nevertheless the interview developed the difference.

Commiting to any occupation interview unprepared is usually unwise. Jobseekers should learn about the company ahead of interview; together with students need to learn about the university or college and prepare yourself some info to generally asked queries.

Can you reply these 10 interview problems?

Here is a variety of 10 interview questions institutions might request and guidelines on how to react. They may not be exactly as worded, but they can fall into one among four different categories: questions with your fit with the school, questions for your personality, concerns about likes and dislikes and desired goals, and greater questions necessitating a more polite response.

5 various Questions you ought to ask using a college appointment

The solutions to the issues they ask you ( Equipped to Answer All these 10 Higher education Interview Thoughts? ) are important. Although the questions anyone asks them are usually just as necessary and can at the same time help you make your own personal final university decision. In the end, it’s not just simply them looking for to disclose you, it’s you deciding upon to accept their offer for admission.

A key thing to keep in mind is that the college decision is the decision. Colleges and universities seem to have power during the interview procedure, but the occupation interview is also your personal opportunity to explain your choices and see more about the faculty. Approaching that interview for this will help you loosen up and be more confident. Asking problems shows typically the colleges you will be strong, indie and will be doing an informed conclusion.


Do you have any head for figures? With a diminish in people enrolling on maths-oriented courses as well as the decided increased demand for mathematicians, you don’t have to often be Einstein to edit that your future employment prospective customers look vivid. It’s complex to reconcile something simply because conceptually get rid of as math with idée of a employment opportunity, but your competencies qualify a person for a choice of stimulating and even rewarding tasks. Read on for those career solutions worthy of your own personal talents.


Surveying is normally well-paid, specialised work, that can unlock chances for you to travel the world and then determine the great outside the house. It can take a consignment of up to seven years to gain the necessary approvals, but the moment accredited that has a reputable firm, it’s probable you’ll be busy.


Exactly where there’s business, there’s a dependence on accountancy we skilled with numbers. Accountancy jobs create new opportunities and those that have qualified as an accountant may have the grounding needed to subscribe a firm and work towards joint venture, pursue employment in economic or even start off their own provider. Although normally ridiculed and even stereotyped, accountancy is an naturally stable, well-paid and entertaining way to make a living.


Have got the passion along with the patience, educating is a exceptionally rewarding, different career alternative. Whether on secondary or more education, growing on your exceptional grasp to a concept, helpful young heads to bloom and articulating theories may well be a perfect suit. What’s more, if you choose to pursue any professorship within Higher Education, this goes in conjunction with giving your own investigation and concepts towards your team, and appearing surrounded by revitalizing and sensible people.


Do you look for life to become one major game of calculated associated risk? If so, up coming throw from the dice might just come up with actuarial work. Measuring statistics, handling problems as well as having a statistical mind are usually prerequisites in your bid to provide companies considering the stats and advice they need to make game-changing decisions. Even if becoming a strong actuary ‘ll need you to immerse yourself around risk in some recoverable format, it’s a free from danger choice.


If you’re impressed by super-minds like Neil deGrasse Tyson and Steven Hawking for you to unveil the main wonders of your universe, perhaps you may wish to get employed as a career just as one apex marauder of math: a physicist. Whether if you’re seeking function in a the best commercial industry, analysis and advancement or astrophysics, you’ll have to be able to rise for a challenge, and even nurture a inquisitive prospect.

Architectural mastery

To balance your mathematical technique with techie prowess along with a dose of creativity, create plans being an builder. This is a person career path that will require passion by way of the truckload, starting to several years to qualify for and accurate long working hard hours. Rivalry is violent, and you will have got to relish team-work to drive task management to it’s completion you won’t sate, and your do the job will be published on the skyline for generations to come.

Crunching numbers isn’t very everyone’s issue, and that’s what exactly creates these demand for folks who are skilled using numbers. They have definitely how one can a successful in addition to rewarding work.

Gain A Bonus By Using Our Essay Writing Solutions

It really is quite typical for students become fighting the stress of managing the load that is relentless of writing tasks that are barraged onto them. This continuous movement of work detaches them through the capacity to art work which will be really unique, disconnects them from their social group and debilitates their general psychological and real health. Nevertheless, pupils must realise that this really isn’t the finish that they can rise from this dilemma, which tends to consume them for them, they should comprehend the fact. Ergo, to be able to relieve their stress and minimize their burden, university-going students must ensure it is a point to utilise our essay assistance center, they then fuse into the content they write as we possess professionals who own a diverse range of knowledge, which.

The Favours Of Earning Utilization Of An Essay help that is writing

  • Reduced need certainly to Multitask:Students are used to the day-to-day schedule of juggling a number of different tasks, this completely that is multitasking their power and time resource. Nevertheless, when students utilise the solutions extended by our establishment, they’ll certainly be in a position to concentrate on more pressing and imperative tasks whilst their essay that is tiresome writing could be dealt by our proficient and professional article writers.
  • Travel & Explore The UKThe various landscapes of UK can be simply travelled to while you shall get an occasion frame, in which you could be in a position to begin to see the various tourist spots and historic websites that British is offering. Ergo, first of all, book your order as it’s always better to plan in advance with us and then start planning your travel itinerary. » Read more: Gain A Bonus By Using Our Essay Writing Solutions